Gustavo Frias
El Paso,Texas
Summary
Experienced Manager with over 26 years of experience in automotive maintenance. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager
Lube N Go
El Paso, TX
05.1994 - 06.2021
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Protected company assets with strategic risk management approaches.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Scheduled staff members monthly.
- Handled 25 calls per day to address customer inquiries and concerns
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Received and processed stock into inventory management system
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
Education
Auto Technician - Automotive Mechanics
05.1992
High School Diploma -
05.1989
Skills
- Customer Relationship Development
- Verbal and Written Communication
- Materials Planning
- Customer Satisfaction
- Operational Efficiency
- Corrective Actions
Certification
Certified in A/C recharge, Fuel System Cleaning ,Texas State Inspector and Aoca ( Automotive Oil Change Association ).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mangager - Lube N Go
05.1994 - 06.2021
Western Technical College - Auto Technician, Automotive Mechanics
Eastwood High School - High School Diploma,
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