Gustavo Lobo
Washington,DC
Summary
I am an optimistic, organized, professional and punctual person who is always ready to learn and contribute. As a committed, flexible, proactive, team player, I look forward to bringing my cheerful personality to your team and your customers.
Overview
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Bellman/Service Valet
The Saint Hotel Autograph collection Key West
Key West, Florida
08.2016 - 05.2026
Working at a small boutique hotel, in addition to my primary duties, I also supported many other areas such as the front desk, concierge, bar, kitchen and table service and trained new staff members. During my ten years at the hotel, I built excellent relationships with the guests and genuinely enjoy the customer service aspect of the hospitality industry.
Business Manager
Olaria Ideal Ltda
04.2010 - 07.2016
As business manager, responsibilities included material purchasing, sales, accounts processing, including employee payroll, issuing invoices, and bill payment. I also managed customer outreach and marketing.
Education
Bachelor of Science - Business Administration
Universidade Católica De Goias
Goiania, N/A 02.1995 - 11.1999
Skills
- Upscale hospitality
- Valet parking expertise
- Guest services
- Basic housekeeping
- Sanitation services
- Restocking inventory
- Minor maintenance
- Local directions
- Concierge services
- Front desk operations
- Porter service
- Proper luggage handling and storage
- Guest errands and support
- Hotel operations
- Training staff
- Room deliveries
- Strong interpersonal skills
- Arrange transportation
- Concierge collaboration
- Proficient in Spanish and fluent in Portuguese
Timeline
Bellman/Service Valet
The Saint Hotel Autograph collection Key West
08.2016 - 05.2026
Business Manager
Olaria Ideal Ltda
04.2010 - 07.2016
Bachelor of Science - Business Administration
Universidade Católica De Goias
02.1995 - 11.1999