GUSTAVO MEZA
Fresno,Texas
Summary
Proven leader and effective communicator, demonstrated through a track record of enhancing customer engagement and team productivity at Burger King. Skilled in cash and food handling, adept at fostering positive customer experiences and maintaining high sanitation standards. Achieved significant improvements in team performance through effective coaching and feedback. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Crew Team Member/Food and Beverage Cashier
Toco Bell
9945 Missouri City Tx 77459
01.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Team Leader
Burger King
10210 Missouri City Tx 77459
02.2020 - 12.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
High School Diploma -
Hightower High School
Missouri City, TX08.2024
Skills
- Customer Engagement
- Cash Handling
- Food handling
- Cooking
Accomplishments
- Resolved product issue through consumer testing.
Languages
Spanish
Professional Working
Timeline
Crew Team Member/Food and Beverage Cashier
Toco Bell
01.2022 - Current
Team Leader
Burger King
02.2020 - 12.2021
High School Diploma -
Hightower High School