Gustavo Navarro Alcantar
Waddell,Arizona
Summary
Veteran Security Manager handles department administration, effectively leads teams and establishes effective security plans. Proficient in company needs, behavioral assessments and screening techniques. Observant professional with talent for diffusing conflict and improving operations. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Dedicated Security Supervisor offering 3 years of experience managing security teams and law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Overview
7
7
years of professional experience
Work History
Security Supervisor
A2Z Security Service
Phoenix, AZ
01.2020 - Current
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Provided security team leadership and contributed to on-call duties.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Hired, trained and managed staff of 32 associates.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Recorded required data for incident reports and files.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Monitored and authorized employee and guest access to guard against theft.
- Developed and implemented training procedures for newly hired personnel.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Supervised property entrances and exits and monitored employee safety.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Guard
Trident Security
Phoenix, AZ
03.2018 - 11.2018
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Investigated reported incidents to protect company assets.
- Observed surveillance cameras for any suspicious activity or intruders.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored access control systems and key code records for suspicious activities.
- Identified potential security risks and recommended corrective actions.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Investigated suspicious activity and reported findings to management.
- Maintained high levels of alertness throughout shifts.
Car Hauler
MR Logitics LLC
Goodyear, AZ
07.2016 - 12.2017
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Followed company policies related to safety procedures while operating vehicles or equipment.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Checked shipping manifests and other documents to determine nature of load and presence of hazardous materials.
- Reported mechanical problems or damages immediately to supervisor.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Ensured compliance with local, state, and federal regulations while transporting vehicles.
- Worked well with dispatchers to communicate route and schedule changes.
- Invoiced and collected money due to settle accounts.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05.2016
Skills
- Operations Management
- Report Analysis
- Daily Status Reports
- Interviews and Interrogations
- CCTV Experience
- Security Team Leadership
- Site Visits
- Security Screening
- Asset Protection
- Employee Performance Evaluation
- Customer Service
- Staff Management
- Team Leadership
- Security Personnel Training
- Security Officer Training
Timeline
Security Supervisor
A2Z Security Service
01.2020 - Current
Security Guard
Trident Security
03.2018 - 11.2018
Car Hauler
MR Logitics LLC
07.2016 - 12.2017
High School Diploma -
Verrado High School
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