Gustavo Revilla Navarro
Garland,TEXAS
Summary
Insurance professional with strong track record in delivering results and fostering team collaboration. Skilled in client relationship management, policy analysis, and strategic sales planning. Known for adaptability and reliability in meeting changing business needs while maintaining high standards and achieving goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Production Expedictor
Oneil Data Solutions
12.2023 - Current
- Coordinated production schedules to optimize workflow and reduce delays.
- Monitored inventory levels, ensuring timely availability of materials for operations.
- Assisted in the implementation of new processes to enhance productivity and quality control.
- Communicated with suppliers to resolve issues and maintain supply chain efficiency.
- Conducted root cause analysis for production issues, developing corrective actions to prevent recurrences.
- Served as liaison between management and production floor personnel, fostering open lines of communication.
Insurance Sales Agent
Ranae Candia State Farm
09.2024 - 10.2025
- Cultivated strong client relationships, enhancing customer satisfaction and retention rates.
- Conducted thorough insurance policy reviews, ensuring compliance with state regulations and company standards.
- Developed tailored insurance solutions based on individual client needs, improving overall sales effectiveness.
- Managed client accounts efficiently, promoting timely renewals and policy adjustments as necessary.
- Collaborated with cross-functional teams to enhance marketing initiatives, resulting in increased brand visibility.
Customer Service Representative
Hope Gutierrez State Farm
03.2023 - 11.2023
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Managed policy updates and ensured accuracy in client records using internal systems.
- Provided product knowledge to customers, enhancing their understanding of insurance options.
- Trained new team members on customer service protocols and best practices.
- Collaborated with underwriting team to address complex client concerns efficiently.
Machine Operator
Hatco
01.2021 - 03.2023
- Operated and maintained manufacturing machinery to ensure optimal performance and safety compliance.
- Monitored production processes, identifying and addressing issues to minimize downtime.
- Trained new operators on equipment usage, safety protocols, and operational best practices.
- Conducted routine inspections of machines, performing necessary adjustments to enhance efficiency.
Sales Advisor
Servipos Cabimas
01.2018 - 04.2020
- Advised customers on product features and benefits to enhance purchasing decisions.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new sales associates on effective sales techniques and customer service standards.
- Implemented promotional strategies to increase product visibility and drive foot traffic.
Education
High School Diploma -
Cesar Rengifo High School
Venezuela Skills
- Teamwork
- Customer service
- Insurance sales
- Strong negotiation
- Product knowledge
- Client retention
- Licensed insurance agent
- Commercial lines
- Risk management
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Data entry
- Critical thinking
Certification
- Licensed General lines agent - 2024-2027
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Insurance Sales Agent
Ranae Candia State Farm
09.2024 - 10.2025
Production Expedictor
Oneil Data Solutions
12.2023 - Current
Customer Service Representative
Hope Gutierrez State Farm
03.2023 - 11.2023
Machine Operator
Hatco
01.2021 - 03.2023
Sales Advisor
Servipos Cabimas
01.2018 - 04.2020
High School Diploma -
Cesar Rengifo High School