Ximena Cortes

Garland,Texas

Summary

Bilingual and outgoing student pursuing a bachelor’s degree in Business, Marketing, or Communication with hands-on experience in customer service, sales, and social media promotion. Proven ability to engage clients, build strong relationships, and create positive customer experiences. Skilled in communication, organization, and branding with a passion for sales, marketing, and business growth.

Overview

years of professional experience

Certification

Work History

Independent Nail Technician

Self-Employed

03.2024 - Current

Provided customized nail care services, including manicures, pedicures, and creative nail designs.
Built and maintained strong client relationships by creating a welcoming and comfortable environment.
Promoted services through social media marketing, growing clientele and generating repeat business.
Managed business operations such as scheduling, payments, and customer communication.
Applied creativity and attention to detail to deliver high-quality, personalized results.

Education

Bachelor of Business - Sales And Marketing

El Centro College

Dallas, TX

05-2030

Skills

Bilingual Communication: Fluent in English & Spanish
Sales & Marketing: Customer engagement, upselling, and relationship-building
Social Media Marketing: Promoting services, growing clientele, branding
Customer Service: Building trust and creating positive client experiences

Business Skills: Scheduling, organization, and small business management
Interpersonal Strengths: Outgoing, persuasive, and confident communicator
Creativity: Visual presentation, nail design, and personal branding

Accomplishments

One of my biggest accomplishments was completing a 600-hour nail technician course. It required focus, time management, and consistency to balance both school and training. Through this program, I developed strong technical skills, creativity, and a deep understanding of customer care. It also taught me discipline and the importance of hard work, which I now apply to everything I do. This accomplishment gave me the confidence to run my own small business on the side, manage clients, and continue growing both personally and professionally.

Certification

N/a

Languages

Spanish

Full Professional

English