Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GUSTAVO TAVARES RIOBO

Alhambra,California

Summary

I am a dedicated, hard worker that is eager and willing to learn and grow professionally. I moved to the United States eight years ago and obtained all of my documents in 2019. I began working at the beginning of 2020 and due to the pandemic was limited in available job opportunities. Now I am excited to pursue my true passion in art and design. I look forward to connecting and putting my expertise to use.

Overview

5
5
years of professional experience

Work History

Inbound Expert

Target
10.2024 - Current

• Job-related software to complete order forms, prepare changes in store inventory, address and stock shelves accordingly to the system.

• Issue orders for service discontinuation.

• Execute regular maintenance duties and repairs.

• Effectively handle different system interfaces enhancing operational efficiency information.

Freelance Graphic Designer

Contract Work
07.2021 - Current
  • Use visual concepts to illustrate brand values and client visitors
  • Follow industry trends and emerging technology to bolster skill set and provide new services
  • Conceptualize visuals based on client requirements

Customer Service Representative

Walgreens
02.2024 - 10.2024
  • Assist over 300 customers daily with variety of tasks
  • Handle over $7,000 cash daily including processing payments, Western Union transactions, Cash App and Chime deposits
  • Receive and process FedEx shipments
  • Manage all kinds of printing including frames, posters, photobooks, canvases and passport photos
  • Daily inventory, stock merchandise and process on-line orders

Assistant Manager

Ritual Açai
07.2021 - 07.2023
  • Tracked store inventories and replenished products according to demand
  • Resolved customer complaints and handled refunds and returns to guarantee satisfaction
  • Organized company merchandise and displays to increase brand awareness and sales

Inbound Expert

Target
10.2019 - 07.2021
  • Used to job-related software to complete order forms, prepare change address records or issue service discontinuance orders
  • Performed general maintenance and repair
  • Navigated multiple computer systems and applications and utilized search tools to find information

Education

Not Concluded - Industrial Engineering

Salgado De Oliveira (Universo) College
Juiz De Fora, MG
01.2014

Skills

  • Excellent Communication
  • Multitasking
  • Adobe System Software
  • Illustration
  • Design
  • Production Standards

Languages

English
Full Professional
Portuguese
Native or Bilingual

Timeline

Inbound Expert

Target
10.2024 - Current

Customer Service Representative

Walgreens
02.2024 - 10.2024

Freelance Graphic Designer

Contract Work
07.2021 - Current

Assistant Manager

Ritual Açai
07.2021 - 07.2023

Inbound Expert

Target
10.2019 - 07.2021

Not Concluded - Industrial Engineering

Salgado De Oliveira (Universo) College
GUSTAVO TAVARES RIOBO