Gustavo Rojas Jr
Las Vegas,NV
Overview
14
14
years of professional experience
Work History
Food Runner
Caesars Palace Hotel And Casino Amalfi
06.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Food Runner
Caesars Palace Hotel And Casino Old Homestead
11.2015 - 05.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated well with other food runners to deliver orders accurately.
- Greeted customers and provided outstanding customer service.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Food Runner / Expeditor
Caesars Palace Hotel And Casino Rao’s
01.2011 - 10.2015
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated well with other food runners to deliver orders accurately.
- Greeted customers and provided outstanding customer service.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CASkills
- Deboning Fish
- Condiment Refilling
- Heavy Lifting
- Teamwork and Collaboration
- Running Food / Expeditor
- Fine Dining
- Customer Service
- Reading Comprehension
Timeline
Food Runner
Caesars Palace Hotel And Casino Amalfi
06.2023 - Current
Food Runner
Caesars Palace Hotel And Casino Old Homestead
11.2015 - 05.2023
Food Runner / Expeditor
Caesars Palace Hotel And Casino Rao’s
01.2011 - 10.2015
High School Diploma -
Santa Fe High School