GUSTAVO SAAVEDRA-FLORES
Lake Worth,FL
Summary
Reliable professional with a dual background in customer service and store protection. Skilled in managing point-of-sale systems, resolving complex customer inquiries, and maintaining rigorous security standards to minimize store losses. Proven ability to thrive in fast-paced settings, collaborate with team members to meet sales targets, and provide exceptional service that builds customer loyalty. A proactive problem-solver dedicated to operational excellence and safety compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Protection Specialist
Ross Dress for Less
Boynton Beach, USA
10.2023 - Current
- Monitored store premises to deter theft and ensure safety compliance.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Collaborated with management to develop loss prevention strategies and training programs.
- Implemented effective surveillance techniques to enhance security measures within the store.
- Analyzed incident reports and developed action plans to mitigate future risks.
- Trained staff on loss prevention protocols to foster a culture of awareness and vigilance.
Cashier
Ross Dress for Less
Boynton Beach, USA
10.2023 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on register operations and store policies.
- Resolved customer inquiries and concerns with professionalism and courtesy.
Metro by T-Mobile Authorized Retailer
Lake Worth, USA
08.2025 - 10.2025
- Assisted customers with product selection and service inquiries to enhance overall satisfaction.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Maintained up-to-date knowledge of promotions and new products to provide informed recommendations.
- Collaborated with team members to achieve sales targets and improve store performance metrics.
Crew Member
Dairy Queen Grill & Chill
Lake Worth, USA
07.2023 - 10.2023
- Prepared and served food items according to Dairy Queen standards.
- Operated cash register, processing customer transactions accurately and efficiently.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted team members in fulfilling customer orders during peak hours.
Education
High School Diploma -
Lake Worth Community High School
Lake Worth, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Cash management
Certification
- Drivers License
- Class D security license
Languages
Spanish, Native or Bilingual
Timeline
Metro by T-Mobile Authorized Retailer
08.2025 - 10.2025
Store Protection Specialist
Ross Dress for Less
10.2023 - Current
Cashier
Ross Dress for Less
10.2023 - Current
Crew Member
Dairy Queen Grill & Chill
07.2023 - 10.2023
High School Diploma -
Lake Worth Community High School