Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gustavo Salcedo

West Covina,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

12
12
years of professional experience

Work History

Manager

Wienerschnitzel
11.2023 - Current
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Manager

Wienerschnitzel
01.2015 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Founder

Top Logik Apparel
01.2012 - Current
  • Oversaw divisional marketing, advertising and new product development.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Attracted top talent for the company, fostering a collaborative and high-performance work environment.

Car Detailer

All City Detailing
01.2023 - 05.2023
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.

Server

Norms Restaurants
09.2022 - 12.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sales Associate

Zumiez
12.2013 - 03.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Coronado High School
West Covina, CA
06.2015

Skills

  • Performance Management
  • Marketing
  • Staff Management
  • Product Management
  • Brand Management
  • Attention to Detail
  • Positive Attitude
  • Multitasking Abilities

Languages

English
Spanish

Timeline

Manager

Wienerschnitzel
11.2023 - Current

Car Detailer

All City Detailing
01.2023 - 05.2023

Server

Norms Restaurants
09.2022 - 12.2022

Manager

Wienerschnitzel
01.2015 - Current

Sales Associate

Zumiez
12.2013 - 03.2014

Founder

Top Logik Apparel
01.2012 - Current

High School Diploma -

Coronado High School
Gustavo Salcedo