Gustavo Soto
RIVERSIDE,California
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at Marquis Worldwide Specialty Inc. Excelled in route management and customer service, significantly improving on-time delivery rates. Skilled in using GPS technology and maintaining a clean driving record, demonstrating both hard and soft skills essential for high-performance delivery operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Marquis Worldwide Specialty Inc
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Delivery Driver
Guan's Mushroom
02.2017 - 09.2023
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
High School Diploma -
Katella High School
Anaheim, CA08-2007
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- Safe driving
- Loading and unloading
- Clean driving record
- Route management
- Vehicle cleaning and maintenance
- Delivery scheduling
- Forklift operation
- Shipping and packaging
Certification
- Alcohol & Drug Testing Regulations Training Certificate – Federal Motor Carrier Safety Administration or Substance Abuse and Mental Health Services Administration.
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/[State].
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Entry-Level Driver Training (ELDT) Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Forklift Safety and Operator Training Certification - Occupational Safety and Health Administration (OSHA).
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Delivery Driver
Marquis Worldwide Specialty Inc
09.2024 - Current
Delivery Driver
Guan's Mushroom
02.2017 - 09.2023
High School Diploma -
Katella High School
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