Guta Parnas
Brooklyn,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Elementary School Secretary
Beis Chaya Mushka Inc
09.2017 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Regular Babysitter
For Family
09.2016 - Current
- Employed positive reinforcement methods to encourage good behavior.
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Paraprofessional
Educational Institute Oholei Torah
10.2021 - 08.2022
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Account Manager/Customer Service Representative
Bring The Gym To Me
09.2017 - 03.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Family Babysitter
Others
09.2016 - 06.2017
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
Bachelor of Arts - Education
Excelsior College
Albany, NY05.2023
Skills
- Xerox Copiers
- School Policies
- School Programs
- School Operations
- Clerical Support
- Employee Communications
- Multitasking and Time Management
- Order Placement
- Document and File Management
Languages
English
Native or Bilingual
Russian
Full Professional
Yiddish
Professional Working
Hebrew
Limited Working
Timeline
Paraprofessional
Educational Institute Oholei Torah
10.2021 - 08.2022
Elementary School Secretary
Beis Chaya Mushka Inc
09.2017 - Current
Account Manager/Customer Service Representative
Bring The Gym To Me
09.2017 - 03.2020
Regular Babysitter
For Family
09.2016 - Current
Family Babysitter
Others
09.2016 - 06.2017
Bachelor of Arts - Education
Excelsior College
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