Guy Chan
Los Angeles,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
National Sales Liaison
Mellon Investment Corporation
09.2000 - 06.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Collaborated with cross-functional teams to identify and address customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty.
- Developed and maintained strong working relationships with sales reps within assigned territory.
Education
Bachelor of Science - Marketing
California State University - Los Angeles
Los Angeles, CA06.1985
Skills
- Post-Sales Support
- Regulatory Compliance
- Client Rapport-Building
- Maintaining Customer Database
- Customer Inquiries
- Salesforce Software
- Effective Customer Communication
- Customer Relationship Management
- Market Research
- Technological Knowledge
- Expense Reporting
Certification
Have series 6 and 63 license.
Timeline
National Sales Liaison
Mellon Investment Corporation
09.2000 - 06.2023
Bachelor of Science - Marketing
California State University - Los Angeles
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