Guy Hoelen
Amherst,NY
Summary
Dynamic individual with hands-on experience in the Behavioral Health Specialist role with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Dynamic professional with a proven track record at Gateway-Longview, excelling in collaborative teamwork and effective problem resolution. Skilled in coordinating individualized care plans and enhancing communication among multidisciplinary teams. Committed to continual improvement and leveraging supportive interpersonal skills to drive positive outcomes for clients.
Overview
11
11
years of professional experience
Work History
CPST
Gateway-Longview
01.2019 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Wraparound Facilitator
Gateway-Longview
01.2014 - 06.2019
- Coordinated individualized care plans, ensuring alignment with family goals and community resources.
- Facilitated communication between multidisciplinary teams to enhance service delivery for clients.
Education
Master of Science - Rehabilitation Counseling
University of Scranton
Scranton, PAMaster of Science - Human Factors Engineering
State University of New York At Buffalo
BuffaloSkills
- Supportive interpersonal skills
- Collaborative teamwork
- Effective problem resolution
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Problem resolution
Timeline
CPST
Gateway-Longview
01.2019 - 06.2025
Wraparound Facilitator
Gateway-Longview
01.2014 - 06.2019
Master of Science - Rehabilitation Counseling
University of Scranton
Master of Science - Human Factors Engineering
State University of New York At Buffalo
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