Adaptable professional with a proven track record of delivering exceptional service while upholding the highest standards of quality. Known for fostering team collaboration and demonstrating adaptability in response to evolving needs. Recognized for reliability, meticulous attention to detail, remarkable sanitation practices, and effective communication skills that enhance customer satisfaction and operational efficiency. Committed to creating a positive experience for customers and colleagues alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Operations Associate
Publix
Apex, NC
08.2022 - 01.2026
Deli Operations Associate
High volume food production: maintaining superior quality output in a fast paced retail and food service environment.
Streamlined workflow efficiency: managing tight deadlines while maintaining high quality food output and premier customer service.
Precise inventory management: ensuring quality products for shoppers, maintaining sales floor merchandise levels, and tracking inventory.
Health and safety: maintaining and imposing top of the line cleanliness standards at all times, including temperature management.
Premium hospitality: providing remarkable, memorable service to our patrons, maintaining customer relationships and satisfaction.
Product knowledge: staying up to date with relevant product knowledge and leveraging it to aid shoppers in decision making.
Product suggestion: using said product knowledge to recommend other products to the shopper.
Carside To-Go Specialist & Host
Brinker International Corp. / Chili's Grill & Bar Restaurant
Apex, NC
07.2019 - 07.2022
Host
Optimized restaurant flow: managing high volume waitlists and queues, maximizing table movement during peak business hours.
First impression: providing a warm welcome into the restaurant, setting a homey atmosphere for the guest.
General assistance: watching over the dining room and providing aid to any clients or team members.
Multitasking: running food out to tables with careful haste and efficient path finding, as well as bussing and cleaning off any tables as soon as they open up.
Curbside To-Go
Communication: coordinating with the kitchen team to ensure clear objectives and optimized output.
Order verification: cross referencing kitchen monitors and order forms to ensure the right order finds the right car.
Secure transactions: proficiency over company software to build the client's order, and facilitating secure debit/credit card and cash transactions.
Streamlined curbside delivery: minimizing guest wait times via proactive communication and processes.
Education
Undeclared -
University of North Carolina At Charlotte
Charlotte, NC
05-2029
High school diploma - undefined
Apex Friendship High School
Apex, NC
07.2021
Skills
Customer service
Cleanliness and sanitation
Honesty and integrity
Strong work ethic
Food safety
Equipment safety
Product rotation
Product knowledge
Certification
Driver's License.
Non-CDL Class C.
Boar's Head Certification.
Languages
Hebrew - Intermediate
English - Fluent
Interests
Lyrical production
High quality cooking and baking, original, exotic, and experimental recipes
Gardening
Astronomy
Paleontology
Marine ecology
Video gaming
Kayaking
Outdoor recreation with my dog
Listening to music
Home maintenance
Personal projects
Timeline
Deli Operations Associate
Publix
08.2022 - 01.2026
Carside To-Go Specialist & Host
Brinker International Corp. / Chili's Grill & Bar Restaurant
07.2019 - 07.2022
High school diploma - undefined
Apex Friendship High School
Undeclared -
University of North Carolina At Charlotte
Additional Information
I value fair and honest employer who respects their team.
I prioritize communication, as misunderstandings can form obstacles. Never attribute to malice what can be explained by a simple misunderstanding.
I practice leadership over management.
I am compassionate, empathetic, and patient to the people around me, and I make a point to uplift spirits whenever possible.