Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Gwen Hover

Logan

Summary

Diligent, positive, and upbeat student with a solid background working socially and collaborating with a team. Apt at problem solving and conflict management, especially under pressure. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to work well with a team, fostering a positive and supportive environment.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

Cache Employment And Training Center
10.2024 - Current
  • Maintained a clean, safe, and well-organized patient environment
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients

Merchandiser

Swire Coca-Cola
05.2024 - 09.2024
  • Monitored and managed inventory data by using data entry software to ensure optimal amount of product in storage and on shelves
  • Built strong relationships with store owners, customers, and partners, resulting in satisfaction and efficiency for all parties
  • Relayed information to managers about products, sales, and inventory to ensure accuracy and efficiency

Barista

Starbucks
12.2021 - 05.2024
  • Collaborated with a team to boost customer connection scores by 60%.
  • Trained 3 baristas using leadership, effective communication, and demonstration, resulting in having a team of competent workers.
  • Streamlined beverage preparation, using planning and preparation to reduce order wait times by 20%.

Education

Bachelor of Science - Political Science

Utah State University
Logan, UT
05-2028

Skills

  • Time management
  • First aid and safety
  • Training and Coaching
  • Conflict Management
  • Teamwork and Collaboration
  • Problem-solving
  • Goal-oriented mindset
  • Outstanding communication skills
  • Professionalism and etiquette
  • Research and analysis

Interests

  • Rock-climbing and hiking for overall physical and mental well-being
  • Active member of the local music scene, participating in and contributing to the community
  • Avid Reader (currently reading Fyodor Dostoevsky's "Crime and Punishment")
  • Chess


Timeline

Direct Support Professional

Cache Employment And Training Center
10.2024 - Current

Merchandiser

Swire Coca-Cola
05.2024 - 09.2024

Barista

Starbucks
12.2021 - 05.2024

Bachelor of Science - Political Science

Utah State University
Gwen Hover