Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Cache Employment And Training Center
08.2022 - Current
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Dairy Lead
Smith's
05.2019 - 08.2022
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Pricing Coordinator
Shopko
06.2016 - 05.2019
Conducted regular audits of pricing data, identifying discrepancies and implementing corrective actions when necessary.
Marked-down clearance items and relocated merchandise to proper store areas.
Changed prices and updated pricing information in line with cooperate mandates.
Supervised and assisted ad change for weekly ads.
Opening and closing key carrier.
Education
Bachelor of Science - Health Education And Promotion
Utah State University
Logan, UT
01-2019
Skills
Staff training and development
Store organization
Task delegation
Inventory control
Certification
Adult CPR/AED certification – American Red Cross.
Timeline
Direct Support Professional
Cache Employment And Training Center
08.2022 - Current
Dairy Lead
Smith's
05.2019 - 08.2022
Pricing Coordinator
Shopko
06.2016 - 05.2019
Adult CPR/AED certification – American Red Cross.
Bachelor of Science - Health Education And Promotion
Utah State University
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