Adept at enhancing patient relations and streamlining medical administration, I significantly improved operational efficiency at Diane M. Thomas MD. Skilled in medical records processing and back office support, my expertise in patient care coordination and administrative excellence stands out, ensuring quality care and meticulous medical documentation.
Medical Administration
Patient Relations
Quality Care Specialist
Back Office Support
Medical Records Processor
Extensive knowledge of the growing MDVIP patient focused model. In the 4 years that I have been working with this model I have learned how to speak professionally about the membership and what it stands for, complete membership registration, to helping train team members with the wellness program.
Worked in collaboration with Silver State ACO to provide quality care to patients and keep medical costs down while achieving certificates the last two years for outstanding quality performance.