I am dedicated to my physical and mental well-being I am very active and my leisure activities are centered around hiking, biking and walking I also focus on learning I am currently learning Arabic
Gwen Pfeifer
Milwaukee,WI
Summary
Business Analyst position utilizing my Business major with a concentration in Information Systems, experience with various software applications, extensive computer skills, problem-solving skills and attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Systems Analyst
Baird
09.2016 - Current
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Created all troubleshooting documentation and distributed it to team members and key stakeholders.
- Managed change requests effectively, balancing stakeholder needs with technical feasibility and project constraints.
- Facilitated user acceptance testing (UAT) sessions, gathering feedback to refine systems before final deployment.
Senior Payroll Representative
RW Baird
01.2015 - Current
- Brought payroll account related reconciliations up to date
- Brought payroll tax report reconciliations up to date
Payroll/Human Resources Services Specialist
SPX Corporation
01.2013 - 01.2015
- Compiled the weekly hourly and bi-weekly salary payroll information including time and attendance files
- Prepared payroll related general ledger journal entries
- Reconciled payroll related general ledger accounts
- Managed disability and other leaves, HRIS data entry and reporting, provided human resource support and employee relations support
- Prepared payroll reports as requested, maintained time and attendance system information, and assisted with special projects as needed
Payroll Analyst
SPX Corporation
01.2008 - 01.2013
- Processed the weekly hourly and bi-weekly salary payrolls
- Prepared payroll related general ledger journal entries
- Reconciled payroll related general ledger accounts, prepared payroll reports as requested, maintained time and attendance system information, worked on special projects as needed
Education
B.A. - Business, Minor: Information Systems
DeVry University
Chicago, IL01.2016
Skills
- Problem solving for Finance ERP system, sales commissions system, RPA bots and miscellaneous Microsoft Office Suite issues related to Finance systems
- Bot development to automate Finance tasks
- Use of Microsoft AI tools to automate Finance tasks
- Adaptability in learning new systems
Accomplishments
- Brought payroll-related balance sheet account balances up-to-date
- Implemented time and attendance system as part of a team
- Implemented new version of payroll software
Affiliations
- DeVry Chapter of the National Society of Leadership and Success, 2015
- American Payroll Association, 2006
Certification
Certified Payroll Practitioner - American Payroll Association, 2005
Interests
Timeline
Senior Systems Analyst
Baird
09.2016 - Current
Senior Payroll Representative
RW Baird
01.2015 - Current
Payroll/Human Resources Services Specialist
SPX Corporation
01.2013 - 01.2015
Payroll Analyst
SPX Corporation
01.2008 - 01.2013
B.A. - Business, Minor: Information Systems
DeVry University
SUMMARY OF QUALIFICATIONS
- Skilled in problem solving and troubleshooting
- Talented and determined individual who achieves results
- Skillful at processing data and information, keeping records and tabulation
- Strong analytical and problem solving skills