Gwen Taylor

Providing solutions to exceed customer's needs in person and over the phone

Using POS system to provide exceptional service

Receiving merchandise, filing appropriate paperwork

Stocking merchandise according to standards

Providing exceptional service to customers by listening to orders and completing drinks accurately

Setting up the store for success when closing the building

Ensuring safe food and cleanliness practices

Stocking merchandise on the floor for customers and organizing the backroom

Check in clients receiving help

Ensuring nightly inventory counts after daily operations

Operating a pallet jack to move inventory

Restock food and toiletries

Run daily meetings- provide necessary daily information, assigning tasks to volunteers, following up

Ensuring all safety precautions

Building client relationships

Lock up building

Tending to customer needs and complaints, through virtual contact

Assisting fellow associates with customer requests

Authorizing managerial solutions when customer complaints escalated

Training new hires to accurately and correctly adhere to procedure and policy