Gwen Ward
Philadelphia,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and unique approach. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Juno- FCM Management
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Waiter
Jack’s firehouse
05.2021 - 03.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked on guests frequently
- Cleared tables
- Informed customers about daily and seasonal specials.
- Managed cash, check, credit orders
- Maintained a clean work area
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Group Facilitator/Mentor
Girls Incorporated
01.2022 - 05.2022
- Inspired young inner-city females ages 5-18 to be STRONG, SMART, and BOLD through implementing research based curriculum and groups.
- Built long-lasting mentoring relationships, and helped equip girls to lead healthy and fulfilling lives to break the cycle of poverty, and become role models in their communities.
- I help lead their Early Grade Literacy and Leadership and Community Action program at local elementary and middle schools around the north and upper northeast region of Philadelphia.
Education
Associate of Applied Science - Behavioral Health And Human Services
Community College of Philadelphia
Philadelphia05.2023
Addiction And Recovery Studies Academic Cert. - Behavioral Health And Human Services
Community College of Philadelphia
Philadelphia, PA05.2022
High School Diploma -
Downingtown West High School
Downingtown, PA06.2020
Skills
- Leadership
- Active Listening
- Creativity
- Group Facilitation
- Kindness
- Empathy
- Resilience
- Food Services
- Hospitality
- Crisis Intervention
- Team player
- Fast Learner
Certification
Links
https://www.linkedin.com/in/gwen-ward
Certifications and Licenses
Certified Peer Specialist (CPS) & Recovery and Transformation Academic
Certificate
May 2022 to July 2022
Art, Music, Yoga, Cooking
I am a creative at heart, always looking for my next project whether it is on the canvas, in the studio, on the mat, or the frying pan! I use many outlets to express myself as well as to maintain balance in my life.
Timeline
Server
Juno- FCM Management
04.2023 - Current
Group Facilitator/Mentor
Girls Incorporated
01.2022 - 05.2022
Server/Waiter
Jack’s firehouse
05.2021 - 03.2023
Associate of Applied Science - Behavioral Health And Human Services
Community College of Philadelphia
Addiction And Recovery Studies Academic Cert. - Behavioral Health And Human Services
Community College of Philadelphia
High School Diploma -
Downingtown West High School
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