Gwendelen Knowles
Lawrence,KS
Summary
Dynamic National Certified Medical Assistant with extensive experience, excelling in patient care and medical procedures. Proven ability in communications and data analytics, ensuring efficient operations and patient satisfaction. Skilled in EKGs and phlebotomy, consistently enhancing patient experiences through effective collaboration and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
Lawrence Memorial Hospital
10.2017 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled patient for lab, radiology, and STAT testing
- Referrals and prior authorizations
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens, performed phlebotomy, and POC, for diagnostic evaluation.
National Certified Medical Assistant
Examinetics
09.2016 - 09.2017
- Monitored patient vitals and executed spirometry procedures.
- auditory and visual assessments.
- respirator certification and fit assessment
- Completed EKGs and other tests based on patient presentation.
- Performed venipuncture and executed various laboratory procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Certified Medical Assistant Extern
Sunflower Prompt Care
03.2016 - 09.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Medical Assisting
Wellspring School of Allied Health
Kansas City, MO08.2016
High School Diploma -
Yates Center High School
Yates Center, KS05.1983
Skills
- Communications
- Data analytics
- Leadership
- Venipuncture and phlebotomy
- Direct patient care
- Clinical applications
- Immunization administration
- HIPAA regulations
- Insurance verification
- Referral coordination
- Electronic health records management
- Phone call triage
- Medical terminology knowledge
Certification
- NRCMA - Nationally Registered Certified Medical Assistant
Issued 2016
- NRCPT - Nationally Registered Certified Phlebotomy Technician
Issued 2016
- NRCEKG - Nationally Registered Certified EKG Technician
Issued 2016
- BLS
Timeline
National Certified Medical Assistant
Lawrence Memorial Hospital
10.2017 - Current
National Certified Medical Assistant
Examinetics
09.2016 - 09.2017
Certified Medical Assistant Extern
Sunflower Prompt Care
03.2016 - 09.2016
Medical Assisting
Wellspring School of Allied Health
High School Diploma -
Yates Center High School