Gwendolen Lane-Harvey
Lima,OH
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Expertise further includes; budget forecasting and budget management, program development and implementation, staff development, data collection and continuous data analysis, progress monitoring and strategic planning. I am responsible for defining problems and responding to sensitive customer information. Recognized for exemplary customer service and team collaboration.
Overview
30
30
years of professional experience
Work History
Vocational Rehabilitation Counselor
State Of Ohio
Lima, Ohio
07.2018 - Current
- Collaborated with leadership to achieve annual program goals and implement initiatives.
- Established relationships with stakeholders across 30 counties in NW Ohio.
- Managed over 100 active cases simultaneously, meeting all deadlines and ensuring thorough documentation and compliance.
- Administered grant funds exceeding $300,000 while navigating budget reductions.
Senior Property Manager
Forest City Residential Management/Rose Management
Cleveland, OH
06.1995 - 03.2018
- Supervised up to 23 staff members while managing daily operations across five facilities of 900+ units.
- Prepared operating budgets and reviewed monthly financial statements to maintain fiscal alignment.
- Conducted quality assurance audits for four federal programs, achieving 95% to 98% compliance accuracy.
- Served internal and external customers by resolving issues promptly and effectively.
- Managed all rehabilitation projects at each facility, ensuring timely completion and adherence to standards.
Education
Master of Science - Business Psychology
Franklin University
Columbus, OH05-2020
Bachelor of Arts - Psychology
University of Louisville
Louisville, KY08-2002
Master of Science - Educational Administration
Youngstown State University
Youngstown, OHSkills
- Project management and budgeting
- Stakeholder engagement and grant administration
- Data analysis and quality assurance
- Team leadership and regulatory compliance
- Strategic planning and problem solving
- Effective communication and time management
- Operational reporting and critical thinking
- Planning and prioritization
Accomplishments
- 2025 Excellence in Service Award
- Graduate 3.56 Cumulative GPA
- ARM COS CPM candidate
- Founder of South Lima Community Development Corporation
- Board of Director Lima Community Improvement Corporation
- Founder of PHILCO Community Development Corporation
Timeline
Vocational Rehabilitation Counselor
State Of Ohio
07.2018 - Current
Senior Property Manager
Forest City Residential Management/Rose Management
06.1995 - 03.2018
Master of Science - Business Psychology
Franklin University
Bachelor of Arts - Psychology
University of Louisville
Master of Science - Educational Administration
Youngstown State University
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