Gwendolyn Banks
Boston,MA
Summary
Compassionate professional in animal healthcare, known for high productivity and ability to efficiently complete tasks. Skilled in diagnostic testing, anesthesia administration, and patient care management. Excels at communication, empathy, and teamwork, ensuring positive outcomes for both animals and owners.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Veterinary Technician
Central Animal Hospital of Stoneham
Stoneham, ME
07.2026 - Current
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering sedatives to animals.
- Prepped surgical areas, placed IVCs, and intubated patients in preparation for general anesthetic procedures.
- Prepared surgical instruments and maintained sterilization in the operating room.
- Assisted veterinarians during examinations and procedures, ensuring smooth operations and quality care for diverse animal patients.
- Monitored animal vital signs and reported changes to veterinary team, contributing to timely interventions and improved patient outcomes.
- Administered medications and vaccines according to DVM instructions.
- Educated pet owners on proper care, nutrition, and health management, enhancing overall pet well-being.
Veterinary Receptionist
Porter Square Veterinarian
Somerville, MA
12.2022 - 07.2023
- Scheduled appointments and managed veterinary calendar to maximize appointment availability.
- Greeted clients and their pets, ensuring a welcoming atmosphere at the clinic.
- Answered phone calls and responded to questions while taking messages for staff veterinarians as well as addressing client inquiries and provided information on services.
- Processed payment transactions, facilitating seamless billing for clients using cash, credit cards, and checks.
- Processed patient records and maintained accurate files for easy access.
- Provided education to pet owners on vaccination schedules and preventive care, enhancing pet health awareness.
- Maintained cleanliness of reception area, promoting a hygienic environment for visitors.
Kennel Lead
Neponset Pet Center & Animal Hospital
Dorchester, MA
01.2016 - 12.2017
- Provided comprehensive care for boarded dogs, including feeding, bathing, grooming, and exercise.
- Provided daily care for dogs boarded in kennels and monitored their behavior.
- Coordinated boarding appointments with pet owners, maximizing kennel occupancy and enhancing customer satisfaction.
- Maintained clean and hygienic dog kennels daily, ensuring safety and well-being of animals.
Education
High School Diploma -
Jeremiah E. Burke High School
Boston, MA06-2018
Skills
- Medication administration
- Surgical assistance
- IV placement
- Laboratory sample handling
- Anesthesia monitoring
- Patient education
- Client communication
- Cytology sample collection, staining, & reading
Certification
- Automated External Defibrillator
- First Aid/CPR
Timeline
Veterinary Technician
Central Animal Hospital of Stoneham
07.2026 - Current
Veterinary Receptionist
Porter Square Veterinarian
12.2022 - 07.2023
Kennel Lead
Neponset Pet Center & Animal Hospital
01.2016 - 12.2017
High School Diploma -
Jeremiah E. Burke High School