Gwendolyn Cook
Orono,ME
Summary
- Consistently received positive feedback from supervisors and colleagues for excellent performance.
- Successfully managed and completed multiple projects/tasks within deadlines.
- Demonstrated strong problem-solving skills by resolving customer issues efficiently.
- Contributed to team goals by collaborating effectively and maintaining a positive work environment.
Overview
2
2
years of professional experience
Work History
Hostess/Server Assistant/Expo
Chases Family Restaurant
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sandwich and Pizza Maker
Amatos
06.2023 - 10.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Prepped 400 sandwiches, 100 salads in the span of 4 hours.
Crew Member
Dunkin
12.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Hostess
Ruby Tuesday
08.2022 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Didn’t Graduate, Decided To Take A Gap Year. - Criminal Justice
Eastern Maine Community College
Bangor, MESkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Fast learner
Languages
Asl
Limited Working
English
Native or Bilingual
Timeline
Hostess/Server Assistant/Expo
Chases Family Restaurant
10.2023 - Current
Sandwich and Pizza Maker
Amatos
06.2023 - 10.2023
Crew Member
Dunkin
12.2022 - 06.2023
Hostess
Ruby Tuesday
08.2022 - 12.2022
Didn’t Graduate, Decided To Take A Gap Year. - Criminal Justice
Eastern Maine Community College
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