Gwendolyn Elwart
Batesville,AR
Summary
Proven leader and effective communicator, adept at staff oversight and customer service, enhanced Bath and Body Work's customer loyalty through expert team training and operational improvements. Skilled in cash handling and inventory monitoring, consistently ensuring seamless store operations and a welcoming atmosphere. Achieved significant enhancements in staff performance and customer satisfaction. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
2
2
years of professional experience
Work History
Key Holder
Bath and Body Work
03.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Streamlined opening and closing procedures as integral member of store staff.
Front of House Staff Member
Creative Dining Service
08.2022 - 02.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Processed customer payments and balanced cash drawers.
Education
High School Diploma -
Cedar Ridge High School
Newark, AR05-2022
Skills
- Drawer counting
- Opening and closing coordination
- Inventory monitoring
- Cash handling
- Team training and development
- Staff oversight
- Customer service
- Product demonstrations
- Team building
- Task delegation
- Phone etiquette
- Professional appearance
Timeline
Key Holder
Bath and Body Work
03.2023 - Current
Front of House Staff Member
Creative Dining Service
08.2022 - 02.2023
High School Diploma -
Cedar Ridge High School
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