Gwendolyn Reed
PALATINE,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, educating customers on animal needs, recommending products, and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Team Member
Pet Supplies Plus
06.2021 - 08.2023
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Biology
Loyola University of Chicago
Chicago, IL05.2025
Associate of Arts -
William Rainey Harper College
Palatine, IL05.2023
Associate of Science -
William Rainey Harper College
Palatine, IL05.2023
Skills
- Decision-making capabilities
- Idea Development and Brainstorming
- Facility Cleaning
- Time Management
- Payment Processing
- Cash Handling
Languages
Spanish
Limited Working
Timeline
Team Member
Pet Supplies Plus
06.2021 - 08.2023
Bachelor of Science - Biology
Loyola University of Chicago
Associate of Arts -
William Rainey Harper College
Associate of Science -
William Rainey Harper College
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