GWENDOLYN TYSON BRYANT
Haw River,NC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Administrative Technician
City of Durham/Durham Police Department
12.2012 - Current
- Customer service, record keeping, problem solving, maintain office supplies, update vehicle maintenance; payroll; communicate with various vendors; coordinate building and equipment repairs; monthly report; greet visitors, handle inquiries and directing them to appropriate persons according to needs
- Answered telephones to give information to callers, take messages, or transfer calls.
- Searched to find needed information, using such sources as Internet.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Opened, read, route, and distributed incoming mail and other material and answer routine letters.
- Created, maintained and entered information into databases.
- Located and attached appropriate files to incoming correspondence requiring replies.
- Maintained timekeeping information and submitted and processed payroll.
- Ordered and dispensed supplies to maintain office inventory.
- Reviewed work completed by other employees to verify proper spelling and grammar.
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel.
- Arranged for repairs for office equipment malfunctions.
- Assisted staff with computer usage.
Crime Analyst
City of Durham/Durham Police Department
04.1999 - 12.2012
- Used databases and software applications, geographic information systems (GIS) mapping and artificial intelligence tools.
- Used Records Management System (RMS)
- Conducted presentations of analytic findings.
- Validated known intelligence with data from other sources.
- Analyzed intelligence data to identify patterns and trends in criminal activity.
- Linked suspects to criminal organizations or events to determine activities and interrelationships.
- Gathered, analyzed, correlated and evaluated information from variety of open-source and restricted resources.
- Prepared comprehensive written reports, presentations, maps and charts, based on research, collection and analysis of intelligence data.
- Established criminal profiles to aid in connecting criminal organizations with members.
- Assessed and cataloged information related to narcotics, money laundering, gangs, auto theft rings, terrorism, and other national security threats.
- Predicted future gang, organized crime, and terrorist activity, using analyses of intelligence data.
- Gathered, analyzed, correlated, and evaluated information from variety of open-source and restricted resources.
Education
Master of Science (M.S.) - Master of Information Science
North Carolina Central University
05.2024
Bachelor of Science (B.S.) - Criminal Justice
North Carolina Central University
12.1994
Skills
- Research and Analytical Skills
- Computers and Technology
- Confidentiality and Data Protection
- Administrative Management
- Ease with Computers and Technology
- Document Sorting
- Inventory Records
- Payroll Administration
- Data Communications
- Writing and Editing Skills
- GIS/ARCView
- MUNIS
- Records Management System
- SQL
Certification
- Community Engagement Award
- Graduate Assistantship
- IBM Artificial Intelligence Practitioner Certificate
- CITI(Collaborative Institutional Training Initiative) Program certification
- Design Thinking certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Administrative Technician
City of Durham/Durham Police Department
12.2012 - Current
Crime Analyst
City of Durham/Durham Police Department
04.1999 - 12.2012
Bachelor of Science (B.S.) - Criminal Justice
North Carolina Central University
Master of Science (M.S.) - Master of Information Science
North Carolina Central University
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