Kelly Hall
Wilmington,NC
Summary
Accomplished Senior Administrative Technician at Cape Fear Community College, adept in streamlining operations and enhancing team productivity through effective organizational skills and data entry proficiency. Demonstrated success in improving document management systems and fostering strong client relationships, showcasing exceptional customer service and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Senior Administrative Technician
Cape Fear Community College
10.2013 - Current
- Streamlined office operations by implementing efficient administrative processes and organizational systems.
- Served as a liaison between departments, promoting effective communication to resolve issues quickly.
- Improved document management and storage with the implementation of a filing system.
- Maintained strict confidentiality regarding sensitive student information safeguarding critical documents from unauthorized access.
- Enhanced time management within the office environment by creating schedules prioritizing essential tasks.
- Administered payroll processing accurately and efficiently each pay period to ensure timely compensation for employees.
- Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
- Provided excellent customer service through prompt response to inquiries, fostering strong student relationships.
- Enhanced team productivity by providing comprehensive administrative support and managing daily schedules.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Elementary School Secretary
Lincoln Elementary
10.2010 - 10.2013
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Ensured timely distribution of important announcements to staff members through email or printed memos.
Teachers Assistant / EC
Lincoln Elementary
02.2010 - 10.2010
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Associate of Arts - Word Processing
Miller Motte Business College
Wilmington, NC12-1994
High School Diploma -
Topsail High School
Hampstead, NC06-1989
Skills
- Customer Service
- File Organization
- Register Students
- Enter Grades and Attendance
- Records Management
- Close out classes at the end of each semester
- Meeting Scheduling
- Calendar Management
- Database Management
- Regulatory Compliance
- Accounting Support
- Report Generation
- Business Correspondence
- Multitasking and Time Management
- Teamwork and Collaboration
- Attention to Detail
- Reliable
- Clear Communication
- Organizational Skills
Timeline
Senior Administrative Technician
Cape Fear Community College
10.2013 - Current
Elementary School Secretary
Lincoln Elementary
10.2010 - 10.2013
Teachers Assistant / EC
Lincoln Elementary
02.2010 - 10.2010
Associate of Arts - Word Processing
Miller Motte Business College
High School Diploma -
Topsail High School
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