Senior Administrative Assistant
Health Research, Inc.
Albany, NY
11.2000 - 02.2023
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Acquired proper equipment, refreshments and supplies for meetings.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Arranged business travel details for company employees per supervisor requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Supported time-tested professional relationships, working with stakeholders to facilitate communication.
- Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
- Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Conducted research to assist with routine tasks and special projects.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Wrote and prepared deliberate agendas for company meetings.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Expertly coordinated logistics for functions both within and outside of organization.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Coordinated trainings for new team members, overseeing onboarding details.
- Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Created and updated records and files to maintain document compliance.
- Identified communication channels to set roadmap to distribute information.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated office activities and public events.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Managed electronic records database and handled all file requests.
- Sorted, opened, and routed mail and deliveries to meet business requirements.