GWENDOLYN VARNADO
HCA Sunrise Hospital
Las Vegas,NV
8
years of professional experience
Thoughtful Insurance Verification Coordinator with 20 years of experience as an insurance verification coordinator. Looking to build upon skills and tackle new responsibilities in a thriving and fast-paced working environment. Accomplished at verifying and processing various insurance claims using Medi Tech and EPTAC
Work History
Patient Financial Counselor
7 Years 8 Months- Counseled patients on insurance benefits, coverage limitations, and financial responsibility before scheduled services.
- Verified eligibility and coordinated authorizations to support accurate patient registration and account setup.
- Explained estimates, deductibles, and payment options using clear, compassionate communication.
- Established payment arrangements and assisted with self-pay accounts, charity care, and discount programs.
- Reviewed accounts for balance resolution, billing discrepancies, and missing insurance information.
- Improved collection and follow-up processes to strengthen revenue integrity and patient satisfaction.
Insurance Verification Coordinator
14 Years 1 Month- Responsible for verification of insurance benefits for incoming patients
- Obtain authorization status and document accounts
- Excellent communication and customer service with Dr office and Insurance companies
- Excellent attention to detail regarding coding
- High attention to problematic accounts and problem solving.
Education
High School Diploma
Skills
Personal service experience
Service activity monitoring
Understanding of billing processes
Electronic workflow completion
Medicaid knowledge
Skilled in Chrome software
Insurance terminology
Secure data practices
Insurance plan verification
Good work ethic
Problem resolution
Timeline
Insurance Verification Coordinator
HCA-Parallon Sunrise Hospital
09.2012 - 2024Read More
Patient Financial Counselor
HCA Sunrise Hospital
02.2005 - 10.2012Read More
Crenshaw Arts-Technology Charter High School
High School Diploma
Read More