Gwendolyn Weddas
Kingston,JA
Summary
Well-rounded Customer Service Associate committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses. Polite and accommodating with over 5 years of experience in hospitality settings. Sincere and helpful when working with guests, families to promote satisfaction and brand loyalty.
Overview
7
7
years of professional experience
Work History
Guest Service Associate
Cumberland Farms
Wellfleet, MA
05.2023 - 12.2023
- Greeted guests upon arrival and checked them in to their accommodations.
- Maintained a neat, clean, and organized front desk area at all times.
- Greeted customers with a friendly attitude and provided assistance as needed.
- Stocked shelves with merchandise, rotated products, and removed expired items from the shelves.
Prep
Angel Foods
Provincetown, MA
05.2023 - 12.2023
- Maintained a clean working environment by sweeping, mopping floors and washing dishes.
- Stocked refrigerators with prepared items such as sauces, dressings and garnishes.
- Prep for sandwiches
- cashier
Cashier
Circle Bars and Game
ST. ANDREW, JA
08.2019 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card,or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Waltam Off Track Betting
Kingston, JA
04.2017 - 10.2019
- Sell bets and collect payment from customers
- Greet customers
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Housekeeping Level 1 And 2 Certificate
Heart Trust NTA
08.2013
Leaving Certificate
Oberlin High School
St.Andrew, JA06.2001
Skills
- Payment Processing
- Customer Service
- Guest Relations
- Cleaning and Sanitizing
- Team Work
- Communication
Timeline
Guest Service Associate
Cumberland Farms
05.2023 - 12.2023
Prep
Angel Foods
05.2023 - 12.2023
Cashier
Circle Bars and Game
08.2019 - 05.2023
Cashier
Waltam Off Track Betting
04.2017 - 10.2019
Housekeeping Level 1 And 2 Certificate
Heart Trust NTA
Leaving Certificate
Oberlin High School
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