Dedicated and adaptable hospitality and customer service professional with over 7 years of experience in guest relations, housekeeping, and retail environments across the U.S. and Jamaica. Demonstrates a strong ability to maintain cleanliness and organization in high-traffic environments while consistently ensuring guest satisfaction. Experienced in managing cash transactions, maintaining sanitized environments, and communicating effectively with guests and team members. Skilled in handling fast-paced, high-pressure situations with professionalism and poise. Proven track record of reliability, teamwork, and a commitment to excellence in service delivery.