Gwendolyn Whited
Las Vegas,NV
Summary
Hardworking Receiving Lead with reliable, safety-conscious mindset and 5 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.
Overview
9
9
years of professional experience
Work History
Receiving Supervisor
Staples (FKA, Southwest Schools and Office Supply)
Mira Loma, California
07.2017 - Current
- Process customer orders and deliver to mandated platform in compliance with company standards
- Accurately meet daily production quotas set by company
- Assist inbound, stocking, and quality control (QA) as needed
- Unload all trucks and trailers that come in for processing
- Ability to communicate, collaborate with all types of teams to ensure successful outcomes
- Supervise receiving team and manage productivity with the ability to calculate and plan, adjust headcount to meet department’s objectives
- Delegate and direct day to day duties for all shifts with the established receiving schedule and determined priorities list
- Ability to adapt to new fulfillment/Distribution technologies where appropriate hardware and software is utilized
- Adapt and understand full safety operations for both warehousing and forklift operations
- Check in with management for daily priorities and/or hot issues
- Maintain daily paperwork, i.e., productivity reports, stocking logs, receiving logs, safety checklist, or any others that may be required
- Manage productivity, i.e., make sure everyone including myself stays on task and restructure as priorities shift
- Follow up with stocking to quality check put aways are done correctly and coach staff as needed
- Managed out-of-state orders are being completed and specs are prepared for shipping
- Train and coach receiving staff (including safety training and forklift training)
- Maintain safety protocols and correct or report any issues, this is to include operations in extreme hot/cold weather conditions
- Instill in it the importance of safety and not having injuries in the workspace
- Correct or report any warehouse maintenance as it arises
- Constant motivator or teammates and other workers to ensure efficiency by creating a great day and even a better tomorrow with better work ethics
- As a leader ensure that our customers are taken care of first and that they are satisfied, and every shipment meets their expectations
- Work to become a better leader each day, which is essential to the supply chain so that we meet customer satisfaction.
- Directed the daily operations of the receiving department, overseeing a staff of 10 employees.
- Monitored and maintained accurate receiving records for all incoming shipments.
- Conducted regular inspections of material handling equipment to ensure proper functioning.
- Ensured that all items received were accurately counted, weighed and inspected for quality.
- Supervised inventory counts and cycle counts, ensuring accuracy at all times.
- Developed and implemented effective strategies to improve efficiency in the receiving process.
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Collaborated with other teams on special projects involving product delivery or storage arrangements.
- Assisted with resolving customer complaints related to incorrect orders, damaged goods or late deliveries.
- Utilized computer software programs such as Microsoft Excel to track inventory levels.
- Organized shipping documents into an efficient filing system for easy retrieval when needed.
Warehouse Worker/Forklift Operator
Target Distribution Center
Rialto, California
04.2015 - 04.2017
- Efficiently and safely transport merchandise and orders physically and as needed with power equipment
- Receive and unload cartons or pallets from truck trailers and electric conveyors
- Maintain accurate inventory of carton counts in warehouse
- Locate and transport pallets of merchandise to storage locations
- Used RFID Scanner and computers to monitor carton count
- Cross-trained and aided other departments as needed including but not limited to packing, cherry-picking, outbound, damages, bulk picking
- Move merchandise weighing up to 60 lbs
- Successfully complete company Physical Abilities Test
Education
Accounting & Business Management -
University of California, Riverside
01.2009
High School Diploma -
Morningside High School
Skills
- Team Communication
- Workplace Safety
- Inventory Coordination
- Production Monitoring
- Production Support
- Development Team Collaboration
- Team Development
- Documentation Validation
- Performance Monitoring
- Project Oversight
- Evaluation
- Key Quality Metrics Reporting
- Report Documentation
- Coordinating Personnel
Timeline
Receiving Supervisor
Staples (FKA, Southwest Schools and Office Supply)
07.2017 - Current
Warehouse Worker/Forklift Operator
Target Distribution Center
04.2015 - 04.2017
Accounting & Business Management -
University of California, Riverside
High School Diploma -
Morningside High School
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