Gwendolyn Ann Himber

• As a current team member at Freedom Boat Club, I assist with daily marina operations, ensuring a smooth and enjoyable experience for members. My responsibilities include preparing and securing boats, providing safety briefings, detailing boats, light maintenance work, and delivering exceptional customer service. I have developed strong communication skills, work efficiency in a fast-paced environment, and plenty of knowledge on dockside procedures and management.

• During my time at Sailfish Marina I worked mainly on the docks, fueling boats, weighing fish, doing pumpouts, grabbing ice and bait, and anything else customers needed. I also worked in our reservations office part time where I would help customers either in person or on the phone get slips for boats. This included taking down information such as size of the vessel, and day and time of return and departure.

• During my time as a food runner I gained many basic skills I use every day now which include people skills, independence, confidence, and working under pressure. Working in the restaurant industry at such a young age allowed me to mature more and grow more.

During this internship, I took on many roles which taught me to quickly adapt to anything that is needed, at any time. I assisted in managing the hospitality room, ensuring a professional and welcoming environment for NFL players, captains, and crew members. I supported event coordination by maintaining order and flow as participants arrived. I contributed to marketing efforts including social media support, merchandise setup, brand visibility, and on-site promotions.