Summary
Overview
Work History
Education
Skills
Timeline

Patricia Barber

Upper Marlboro,MD

Summary

Experience in clerical, administrative and general office duties Demonstrates ability to enforce rules & regulations within an organization Commitment to promoting a client-focused, service-oriented environment vital to maximizing customer satisfaction Proactive team player equally effective in independent and collaborative environments

Overview

19
19
years of professional experience

Work History

Front Desk Staff,Good Hope Community Center

Montgomery County Recreation & Parks
03.2023 - 04.2024
  • Answer phones and enthusiastically greeted callers.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Provided exceptional customer service through attentive listening and clear communication with guests.
  • Served as an informational resource for local activites in the CommunityCenter and , providing recommendations based on individual guest interests and preferences.
  • Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.

General Clerk,Prince Georges Department of Housing

MB Staffing
11.2018 - 08.2019
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.
  • Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data.
  • Completed projects assigned by management in a timely manner, under tight deadlines.
  • Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate personnel.

Retail Representative

Crossmark
07.2011 - 09.2018


  • Travel to grocery, retail and convenience stores collecting data using a handheld computer.
  • Reset activities could include: removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the plan-o-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary
  • Assemble dpromotional displays, including quarter and full-size point of purchase products.

Office Personnel

Arundel Gas & Water Co. Inc.
10.2017 - 07.2018
  • Prepared correspondences, contracts, agreements and other formal documents for customers
  • Planned and scheduled appointments and events for customers
  • Greet/assisted onsite guests
  • Answered telephone calls
  • Developed/implemented organized filling systems
  • Performed other office tasks
  • Opened, sorted mail
  • Prepared deposits
  • Posted payments to customer accounts

Manager I (Business Office)

Anne Arundel County Recreation & Parks
01.2016 - 10.2017
  • Assisted with compiling background checks & fingerprinting
  • Prepared hiring paperwork, maintained employment records such as hiring, termination, leaves, transfers or promotions
  • Processed paperwork including updating contracts, inputting invoices, and maintaining spreadsheets
  • Input payroll utilizing E-Time computer system
  • Maintained Inventory & Property Control using Enterprise One system
  • Input and paid bills monthly
  • Ordered & stocked office supplies, call for repairs on office equipment

Inbound Clerk /Warehouse Associate

IEH Auto Parts/UniSelect USA
09.2013 - 09.2015
  • Packed and unpacked items to be stocked on shelves in warehouse
  • Stored items in an orderly and accessible manner in warehouse
  • Received and counted stock items, and recorded data using handheld machine
  • Input all orders into the system on a daily basis in a timely and efficient manner
  • Processed and recorded all overages & shortages for each account
  • Ensure that all files were accurate for each account
  • Manage all reports for the freight delivery trucks to ensure a timely delivery of supplies
  • Served as customer service representative placing orders for customers
  • Assisted with processing returns
  • Worked using SAP software

Office Manager

Mid Atlantic Finishing Corp
10.2005 - 10.2011
  • Served as an operator handling incoming calls on a daily basis
  • Opened, sorted, and routed incoming mail on a daily basis
  • Faxed and scanned documents
  • Reconciled, cleared and deposited all checks on a daily basis
  • Posted accounts payables and Accounts receivables daily
  • Maintained and processed all company files & information into database on daily basis
  • Managed all company files for vendors through email and mail
  • Calculated time cards, processed weekly payroll & prepared payroll checks
  • Ordered supplies and managed company inventory
  • Maintained relationships with customers & vendors to ensure that their entire request was addressed in a timely manner

Education

Bachelor of Science - Accounting

Strayer University, Suitland, MD

Skills

  • Cash handling experience
  • Credit card processing
  • Customer Service
  • Filing
  • Scheduling Appointments
  • Strong client relations
  • Team player
  • Training and development
  • Typing
  • Access
  • Great Plains
  • Peachtree Payroll
  • Enterprise One
  • Microsoft Excel
  • Enterprise E-Time
  • Microsoft Outlook
  • Yardi Systems
  • Microsoft Word
  • Enterprise Income Verification
  • SAP

Timeline

Front Desk Staff,Good Hope Community Center - Montgomery County Recreation & Parks
03.2023 - 04.2024
General Clerk,Prince Georges Department of Housing - MB Staffing
11.2018 - 08.2019
Office Personnel - Arundel Gas & Water Co. Inc.
10.2017 - 07.2018
Manager I (Business Office) - Anne Arundel County Recreation & Parks
01.2016 - 10.2017
Inbound Clerk /Warehouse Associate - IEH Auto Parts/UniSelect USA
09.2013 - 09.2015
Retail Representative - Crossmark
07.2011 - 09.2018
Office Manager - Mid Atlantic Finishing Corp
10.2005 - 10.2011
Strayer University - Bachelor of Science, Accounting
Patricia Barber