GWENETTE D. RAMIREZ
Fayetteville,NC
Summary
Dedicated Healthcare Professional experienced in delivering high-quality patient care. Achieved operational efficiency through effective patient intake, data entry, and support during clinical procedures. Focused on maintaining compliance with infection control standards and enhancing clinic functionality.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Medical Assistant
Cape Fear Valley Health
Fayetteville, NC
10.2024 - Current
- Assisted providers with examinations, procedures, and in-office treatment support.
- Collected vital signs and documented patient history in electronic health records.
- Roomed patients using Cape Fear Valley Health clinic workflows and infection control standards.
Cashier
Sam's Club
Fayetteville, NC
01.2023 - 01.2024
- Ensured tidy checkout area by cleaning counters, shelves, and windows for a pleasant customer experience.
- Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning.
- Greeted members and processed purchases at Sam's Club front-end registers.
- Scanned merchandise and verified prices against club item codes.
- Accepted cash, cards, checks, and gift payments from members.
Merchandising Team Leader
MACY'S INC.
MIAMI, FL
09.2009 - 11.2013
- Directed merchandise team to optimize product placement on sales floor. in the placement of merchandise on the sales floor to ensure floor readiness
- Educated and motivated team members through structured training sessions. the team to ensure effective performance through consistent on-the-job training
- Led Macy's merchandising team through floor sets, signage placement, and merchandise presentation.
- Coordinated Macy's stockroom organization, replenishment, and backroom recovery tasks.
- Trained associates on Macy's selling floor standards, zoning, and visual directive.
PSE Mail Processing Clerk
US Postal Service
MIAMI, FL
06.2011 - 01.2012
- Managed operations at distribution mail center
- Processed incoming and outgoing mail to maintain efficient operations
- Processed incoming USPS mail using automated sorting equipment.
- Verified addresses and postage on mail pieces for accurate routing.
- Handled outgoing mail, bundles, and parcels for dispatch preparation.
Toll Booth Operator
Faneuil Toll Operations
MIAMI, FL
04.2010 - 12.2010
- Processed cash payments from customers
- Provided customers with receipts and change
- Processed toll transactions using Faneuil Toll Operations payment systems
- Collected cash and verified exact change from motorists at booth lanes
- Operated toll booth equipment and maintained lane readiness throughout shifts
Cashier
K-Mart Corporation
MIAMI, FL
11.2006 - 09.2009
- Assisted the Assistant Store Manager with merchandising and pricing tasks, including ad setup and takedown, promotional setup, and replenishment of promotional merchandise.
- Executed merchandise pricing tasks
- Scanned merchandise and processed payments for Sam’s Club members.
- Verified membership cards at checkout and entrance points.
- Handled cash, credit, debit, and digital payment transactions.
Medical Billing and Coding
Everest Institute
Miami, FL
07.2006 - 04.2008
Patients Service Specialist( Americorps volunteer program) Behavioral Health
Community Health of South Dade Inc
MIAMI
08.2005 - 07.2006
- Executed various administrative tasks in office environment
- Schedule and reschedule patients' appointments and general patients data entry
- Supported patient intake at community health center front desk.
- Scheduled appointments for primary care and specialty services.
- Verified insurance eligibility and updated patient records.
Education
Certification - Registered Medical Assistant Candidate
Fayetteville Technical Community College
FayettevilleCertification - Cardiovascular Monitor Technician
Fayetteville Technical Community College
FayettevilleDiploma - General Ed
Miami Southridge Sr. High School
Miami, FLSkills
- Patient-Centered Care
- Medical Terminology Knowledge
- Phlebotomy
- Billing and coding
- Team Collaboration
- Customer Service
- Clinical Documentation
- Multitasking and Organization
- Administrative Support
- Epic charting
- Vital signs
- Patient intake
- Infection control
Certification
Cardiovascular Monitor Technician, Registered Medical Assistant, Basic life Support (CPR)
Timeline
Medical Assistant
Cape Fear Valley Health
10.2024 - Current
Cashier
Sam's Club
01.2023 - 01.2024
PSE Mail Processing Clerk
US Postal Service
06.2011 - 01.2012
Toll Booth Operator
Faneuil Toll Operations
04.2010 - 12.2010
Merchandising Team Leader
MACY'S INC.
09.2009 - 11.2013
Cashier
K-Mart Corporation
11.2006 - 09.2009
Medical Billing and Coding
Everest Institute
07.2006 - 04.2008
Patients Service Specialist( Americorps volunteer program) Behavioral Health
Community Health of South Dade Inc
08.2005 - 07.2006
Certification - Registered Medical Assistant Candidate
Fayetteville Technical Community College
Certification - Cardiovascular Monitor Technician
Fayetteville Technical Community College
Diploma - General Ed
Miami Southridge Sr. High School