Healthcare professional with extensive experience in managing and coordinating health programs. Proven ability to enhance community health through development and implementation of educational initiatives. Known for strong teamwork and adaptability, ensuring optimal program delivery and results.
Work History
Program Specialist
7 Years
Board Of Appeals | 03.2019 - 03.2026
Streamlined communication channels between departments, resulting in improved information flow and quicker response times.
Led initiatives to update program policies, ensuring alignment with current legal frameworks and organizational goals.
Mentored junior staff on case analysis techniques, strengthening team performance and professional growth opportunities.
Credentialing Specialist
2 Years 7 Months
Department of Veterans Affairs | 08.2020 - 03.2023
Managed provider credentialing processes to ensure compliance with federal regulations and policies.
Conducted thorough background checks and verification of qualifications for healthcare providers..
Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements. Credentialing was made for nurse and physicians
Program Analyst
10 Years 7 Months
Veterans Health Administration | 08.2008 - 03.2019
Implemented project management tools to streamline workflow and increase productivity across departments.
Developed comprehensive reports on operational efficiency for senior management review.
Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
Coordinated training sessions for staff on new systems, ensuring compliance with regulatory requirements.
Office Service Clerk
1 Year 4 Months
Public Safety / Division Of Correction | 04.2007 - 08.2008
Streamlined processes for data collection, management, and analysis, resulting in more efficient workflows.
Developed innovative analytical techniques to identify patterns, trends, and potential risks in complex datasets.
Drafted concise reports that clearly communicated key insights and recommendations to non-expert stakeholders.
Extramual Support Program Assistant
1 Year 4 Months
National Institutes Of Health | 09.2004 - 01.2006
Coordinated logistics for research projects, ensuring timely resource allocation and compliance with protocols.
Supported grant application processes by compiling documentation and facilitating communication between stakeholders.
Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills. Led training sessions for new staff
Narcotics Secretary
2 Years 10 Months
States Attorney Office | 06.2000 - 04.2003
Organized and maintained legal documents and case files for efficient retrieval and processing
Coordinated scheduling of court appearances, ensuring timely communication with attorneys and clients
Managed correspondence, drafting legal documents and briefs to support litigation efforts.
Education
Bachelor of Science - Business Administration And Management
Strayer University | Owings Mills, MD | 03.1988
High School Diploma
Walbrook High School | Baltimore, MD | 1983
Skills
Compliance Management
Regulatory Compliance
Project Management
Project oversight
Data Analysis
Training and development
Skill development
Performance evaluation
Effective Communication
Team building
Reliability
Professional development
Accomplishments
Chairman's Award 'Accomplished Team Award'
Awarded for significant impacts or achievements generated by your team's efforts that exemplify team spirit and camaraderie. Your work and contributions to the team are greatly appreciated.
Timeline
Credentialing Specialist
Department of Veterans Affairs
08.2020 - 03.2023Read More
Program Specialist
Board Of Appeals
03.2019 - 03.2026Read More
Program Analyst
Veterans Health Administration
08.2008 - 03.2019Read More
Office Service Clerk
Public Safety / Division Of Correction
04.2007 - 08.2008Read More
Extramual Support Program Assistant
National Institutes Of Health
09.2004 - 01.2006Read More
Narcotics Secretary
States Attorney Office
06.2000 - 04.2003Read More
Walbrook High School
High School Diploma
Read More
Strayer University
Bachelor of Science from Business Administration And Management
Program Support Specialist I – WIC / Senior Farmers Market Nutrition Program at New Jersey Department of HealthProgram Support Specialist I – WIC / Senior Farmers Market Nutrition Program at New Jersey Department of Health