Hi, I’m
Gwyn Scanlon
Parma,Ohio
No pride for some of us without liberation for all of us.
Marsha P. Johnson
Summary
Creative student and barista specializing in quality drinks and latte art. Committed to the highest level of professionalism and customer enjoyment. Respectful and eager individual constantly recognized for receiving exceptional feedback from customers and coworkers. Is planning on transferring to a 4-year school to pursue psychology.
Overview
4
years of professional experience
Work History
StarbucksStrongsville, OH
Barista, Barista Trainer
08.2019 - Current
Job overview
- Supported highest standards of service to support company reputation.
- Utilized POS system to receive and process customer payments.
- Memorized official and off-menu coffee and tea preparations.
- Greeted and communicated with customers to take beverage orders and offer recommendations.
- Created complex, hand-crafted beverages based on customer preferences.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Maintained a calm demeanor during high-volume periods and special events.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Education
Cuyahoga Community CollegeCleveland, OH
Associate of Arts from Psychology
03.2025
University Overview
- Lambda Gender-Sexuality Alliance (GSA) Member, 2023
Valley Forge High SchoolParma Heights, OH
06.2021
University Overview
- Visual Communications Vocational I and II Student, 2019-2021
- Ruling Our Experiences (ROX) Member, 2018-2021
Certification
Adobe Certified Associate in Graphic Design & Illustration
Adobe
Issued Feb 2021 * Expires Feb 2024
Adobe Certified Professional in Visual Design
Adobe
Issued Mar 2021 * Expires Feb 2024
Skills
- Safe Food Handling Practices
- Hospitality and Professionalism
- Customer Service
- Team Player
- Speedy and Efficient
- Active Listener
- Training Background
Passions
- Learning and teaching
- Latte art
- Photography
- Art and music
Timeline
Barista, Barista Trainer
Starbucks
08.2019 - Current
Cuyahoga Community College
Associate of Arts from Psychology
Valley Forge High School
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