- Enjoying the art of baking and pastry-making, experimenting with recipes
- Crafting and DIY Projects
- Music
- Acting and Theater
- Drawing and Painting
Gwyneth B
Jacksonville,FL
Summary
Resourceful team member with a strong focus on delivering high-quality service and maintaining operational efficiency. Known for adaptability and building rapport with customers, ready to support team goals and enhance overall dining experiences.
Overview
2
2
years of professional experience
Work History
FOH Staff Member
Epic Burger
St,Johns, FL
11.2025 - Current
- Provided exceptional customer service in a fast-paced environment.
- Developed rapport with regular customers by remembering their preferences and engaging them in friendly conversation.
- Operated cash register and handled payment transactions accurately.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted with food preparation, ensuring quality standards were met.
- Developed and maintained positive working relationships with other restaurant staff and supported the team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
Crew Team Member
Burger King
Jacksonville, FL
07.2025 - 09.2025
- Operated kitchen equipment to prepare food items according to safety and quality standards.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness of dining area and kitchen to ensure compliance with health regulations.
- Collaborated with team members to efficiently manage high-volume service during peak hours.
BOH Team Member
BurgerFi
Jacksonville, FL
09.2024 - 02.2025
- Prepared food items according to standard recipes and portion sizes.
- Maintained the cleanliness and organization of the kitchen workspace and equipment
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to deliver high-quality customer service during peak hours.
Education
High School Diploma -
Florida Virtual School
St.Johns, FL 05-2026
Skills
- Order taking
- Upselling techniques
- Complaint handling
- Safe food handling
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Adaptability and flexibility
- Phone etiquette
Interests
Timeline
FOH Staff Member
Epic Burger
11.2025 - Current
Crew Team Member
Burger King
07.2025 - 09.2025
BOH Team Member
BurgerFi
09.2024 - 02.2025
High School Diploma -
Florida Virtual School