GYNAE KENDALL
NYC
Summary
HIGHLY-MOTIVATED STUDENT WITH DESIRE TO TAKE ON NEW CHALLENGES. KNOWLEDGABLE OF MY DESIRED POSITION WITH A SOLID BACKGROUND IN SUPPORTING THE FOLLOWING ROLE. PROVEN ABILITY TO MANAGE TASKS GIVEN AND WILLING TO DEMOSTRATE SKILLS I WAS TAUGHT BEING IN THE WORKFORCE. RELIABLE TEAM PLAYER EAGER TO LEARN AND TO EXPERIENCE NEW OPPORTUNITIES AS I STRIVE TO BUILD MYSELF AND WORK TO ACHIEVING SUCCESS.
Overview
7
7
years of professional experience
Work History
SCHOOL AIDE
Work Study- MANHATTAN School of Computer Tech
08.2023 - 01.2024
- Supported teachers and staff in promoting a positive learning atmosphere by delivering educational, behavioral, and emotional support to individual students to enable better learning outcomes.
- Reported on student progress, behavior, and social skills responding to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Documented student behaviors, interventions, and outcomes participating in professional development opportunities to continuously improve skills as a school Aide, fostering strong partnerships in support of student success.
CAREGIVER
Meetcaregivers INC.
11.2022 - 07.2023
- Assisted elderly clients with activities of daily living providing emotional support and companionship by engaging in conversation and participating in recreational activities, promoting independence and quality of life.
- Accompanied clients to social events also while assisting in ambulation and exercise routines, supporting daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients thoroughly ensuring safety taking note of any changes in client condition, medication administered and any other pertinent information such as documenting self esteem and general wellness.
CHEF LEAD, & EVENT CATERER
INSTAWORK Staffing Agency
01.2021 - 10.2022
- Served many employers on a project-by-project basis in various capacities to promote businesses and achieve assigned goals.
- Trained and managed kitchen personnel and supervised related culinary activity assisting with careful menu development and planning monitoring food production to verify quality and consistency while overseeing scheduling , managing inventory, and ordering supplies performing various preparation tasks.
- Worked closely with front & back of the house staff to facilitate excellent customer service establishing strong vendor & professional working relationships with fellow staff and management.
CUSTOMER SERVICE REPRESENTATIVE
KMART Sears Holding
04.2018 - 08.2018
- Assisted sale associates with promoting store products developing employee improvement strategies to encourage exceptional performance from staff providing strong recommendations based on individual needs.
- Managed high-stress situations effectively maintaining professionalism under pressure while resolving disputes or conflicts, delivering exceptional customer service to every customer by leveraging extensive knowledge of products and services creating welcoming, positive experiences.
- Following up with the customers addressing questions and concerns responding to customer requests authorizing discounts and special actions to resolve customer disputes and maintain satisfaction offering support.
OFFICE ADMINISTRATION PANTRY COORDINATOR
Catholic Charities Community Services
12.2016 - 08.2017
- Managed packages and other office equipment updating postings and further documentation obtaining complete accurate paperwork for correct entry.
- Coordinated special events such as holiday food drives or fundraising initiatives to support the pantry's mission and increase community engagement supporting social and community service initiatives.
- Collaborated with community members Informing members of any program services being offered, monitoring program performance and outcomes for successful delivery while maintaining compliance with federal, state, and local guidelines to uphold the integrity of the program.
- Trained and supervised volunteers, fostering a positive work environment and ensuring seamless pantry operations establishing further relationships.
Education
Certificate - INTRO TO CUSTOMER SERVICE, INFORMATIONAL TECHNOLOG
COURSERA
ONLINE 01-2023
Certificate - HEALTHCARE
SUNY BRONX EOC
THE BRONX, NY01-2022
Certificate - SERVSafe Food Handlers, Serving ALcohol Certificat
NORTH AMERICAN LEARNING INSTITUTE
ONLINE01-2021
Skills
customer care ,, data entry,, technical support ,, caregiving,, inventory supervision,, dining &hospitality
Timeline
SCHOOL AIDE
Work Study- MANHATTAN School of Computer Tech
08.2023 - 01.2024
CAREGIVER
Meetcaregivers INC.
11.2022 - 07.2023
CHEF LEAD, & EVENT CATERER
INSTAWORK Staffing Agency
01.2021 - 10.2022
CUSTOMER SERVICE REPRESENTATIVE
KMART Sears Holding
04.2018 - 08.2018
OFFICE ADMINISTRATION PANTRY COORDINATOR
Catholic Charities Community Services
12.2016 - 08.2017
Certificate - INTRO TO CUSTOMER SERVICE, INFORMATIONAL TECHNOLOG
COURSERA
Certificate - HEALTHCARE
SUNY BRONX EOC
Certificate - SERVSafe Food Handlers, Serving ALcohol Certificat
NORTH AMERICAN LEARNING INSTITUTE
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