Gypsy Cox
Garner,NC
Summary
Experienced Medical Administrative Assistant providing comprehensive administrative support to a dynamic medical group. Proficient in efficiently managing front office operations, including exceptional customer service, scheduling patient appointments, handling collections, and maintaining meticulous records. Adept at multitasking in a fast-paced environment with a focus on accuracy and attention to detail.
Overview
21
21
years of professional experience
Work History
Medical Administrative Assistant
North Carolina Center for Reproductive Medicine
09.2017 - Current
- Facilitated full administrative assistance to clinical personnel and office manager.
- Streamline office administration tasks.
- Respond to correspondence efficiently.
- Enhanced operational speed by automating patient records.
Site Manager
PVH
Morrisville, NC
11.2003 - 10.2015
- Oversaw efforts of a 30-person team.
- Formulated contingency plans across projects.
- Hired and managed staff, overseeing any personnel grievance
- Scheduled work processes to meet set deadlines.
- Ensured strict compliance with health, safety, and environmental regulations.
- Finalized terminated records and conducted chart audits.
- Verified and logged in deadlines for responding to daily inquiries
- Addressed and fixed account discrepancies.
- Aided in payroll preparation and maintained data entry into a comprehensive payroll file.
- Coordinated weekly sales meetings to foster empathetic client relationships.
- Represented products accurately to all clients.
Education
CMAA- Certified Medical Administrative Assistant - Applied Science for Medical Office Administration
Wake Tech Community College
Raleigh, NC11.2024
Certificate of Achievement - Dental Radiographers Certification, CPR Certification
North Carolina Dental Assistant Training School
10.2014
Skills
- Patient care and confidentiality
- HIPAA compliance
- Patient demographics
- Workflow coordination
- Medical office management
- Referral coordination
- Medical records management
- Proficiency in medical management systems
Timeline
Medical Administrative Assistant
North Carolina Center for Reproductive Medicine
09.2017 - Current
Site Manager
PVH
11.2003 - 10.2015
Certificate of Achievement - Dental Radiographers Certification, CPR Certification
North Carolina Dental Assistant Training School
CMAA- Certified Medical Administrative Assistant - Applied Science for Medical Office Administration
Wake Tech Community College