Ha'ani Smith
Saint Augustine,FL
Summary
Compassionate professional with several years of experience in high stress settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Children's Advocate
Betty Griffin Center
08.2023 - Current
- Provided crisis intervention support to individuals facing domestic violence and sexual abuse situations.
- Conducted safety planning with families to assess risks and develop protective strategies.
- Facilitated support groups for youth survivors.
- Maintained accurate client records and documentation in compliance with confidentiality policies.
- Completed intake and assessments with incoming children to determine service needs.
- Provide referrals to community partners to ensure basic needs of children are met.
Shelter Advocate
Betty Griffin Center
11.2022 - 08.2023
- Safety planned with individuals fleeing domestic violence and sexual abuse.
- Provided crisis counseling through the 24-hour crisis hotline
- Implemented trauma-informed care practices within advocacy processes to better serve diverse client populations.
- Coordinated transportation to legal, medical, and work related appointments.
- Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
Server
Cantina Louie
08.2020 - 11.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Team Member
Busch Gardens Williamsburg
03.2018 - 12.2019
- Engaged guests through interactive experiences, promoting events and attractions positively.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor of Arts - Psychology
Flagler College
12-2022
Skills
- Crisis intervention
- Trauma-informed care
- Time management
- Client documentation
- Group facilitation
- Family engagement
- Teamwork and collaboration
- Attention to detail
Certification
- CPR certified
Timeline
Children's Advocate
Betty Griffin Center
08.2023 - Current
Shelter Advocate
Betty Griffin Center
11.2022 - 08.2023
Server
Cantina Louie
08.2020 - 11.2022
Team Member
Busch Gardens Williamsburg
03.2018 - 12.2019
Bachelor of Arts - Psychology
Flagler College
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