Entry-level patient care professional with a positive attitude and eagerness to learn from experienced staff. Enthusiastic and motivated to work efficiently with patients, families, and care teams. Friendly, adaptable, and collaborative, skilled at solving complex problems. Capable of providing high assistance during office procedures. Detail-oriented team player with strong organizational skills and ability to manage multiple projects accurately. Organized and dependable, successful at juggling various priorities with a positive outlook. Willing to take on extra responsibilities to achieve team goals.
• Educated patients on ocular health and safety.
• Collaborated with optometry staff to achieve goals.
• Addressed physician-related issues.
• Promoted smooth patient flow for efficient operations.
• Input patient information into electronic medical records system.
• Coordinated patient scheduling and monitored office flow.
• Assisted with insurance questions, eligibility, and prior authorizations.
• Managed administrative duties including phone reception, appointment scheduling, and payment processing.
• Assist in preparing and positioning pediatric patients for radiographic exams
• Operate radiologic equipment under licensed radiologists and technologists.
• Follow established protocols for infection control and radiation safety.
• Maintain cleanliness of radiology rooms and equipment.
• Collaborate with other medical professionals for high-quality care.
• Communicate procedures and address concerns in a child-friendly manner.
• Maintain a professional yet empathetic attitude towards pediatric patients and their families.
• Provide comfort and reassurance to pediatric patients and their families.
• Managed budgets and allocated resources for productivity and profitability.
• Ensured front-line staff's support in every store position.
• Leveraged data and analytics for informed decisions and business improvements.
• Defined clear targets and objectives.
• Maintained positive customer relations.
• Supervised employees and ensured quality compliance.
• Monitored shift changes and operations strategies.
• Tracked key metrics and developed data models.
• Researched and evaluated new markets and products.
• Created and distributed surveys for data collection.
• Managed relationships with external data providers and vendors.
• Created customized marketing materials for product awareness.
• Conducted primary and secondary research for customer needs.
• Identified marketing channels and targeted customers for campaigns.