Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
1
1
year of professional experience
Work History
Hotel Front Desk Receptionist
Guests And Clients Receive
Dhaka , Bangladesh
12.2020 - 03.2022
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees and payments.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Collaborated with team members to handle guest requirements from check-in through check-out.
Confirmed relevant guest information and payment methods to prevent fraud.
Prepared weekly employee work schedules for team members.