Habibur Rahman
New York,NY
Summary
Dynamic marketing professional with extensive experience in customer service and relationship management. Excelled in team leadership, boosting customer satisfaction by 92%, Skilled in negotiation and customer complaints resolution, demonstrating strong verbal communication and marketing abilities.
Overview
19
19
years of professional experience
Work History
Head Cashier Supervisor
Mobil
06.2024 - Current
- Supervised, trained new staff members, improving team performance and efficiency.
- Managed cash registers and reconciled daily sales.
- Addressed escalated customer complaints, and resolved issues promptly. resulting in 92% increase in customer statisfaction.
Chief of Marketing
Noborotno Trading Company
04.2017 - 05.2023
- Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
- Negotiated Favorable contracts with suppliers and partners.
- Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
- Established and nurtured relationships with key clients and stakeholders, enhancing customer loyalty and retention rates.
Proprietor/ Chief of Marketing
Self Employed, HS Engineering and Rubber
02.2006 - 05.2023
- Led and managed all aspects of business operations, overseeing team of 25 employees.
- Build, maintained relationships with key clients and suppliers, ensuring consistent quality and timely delivery of products.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Developed and executed strategic marketing plans that increased client base and revenue.
- Led negotiations and contracts ensuring favorable terms for the company.
Partner/ Chief of Marketing
Turin International
04.2014 - 09.2018
- Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
- Monitored partner performance and provided feedback on areas of improvement.
- Researched and wrote contracts, agreements and proposals.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Education
Master of Arts - Political Science
Jagannath University College
Dhaka,Bangladesh 08-1995
Bachelor of Arts -
Jagannath University College
Dhaka, Bangladesh 11-1993
Skills
- Publication & Marketing skills
- Strong verbal and written communication
- Customer Complaints Handling
- customer service
- Team Leadership
- Cash handling and management
- Employee Training
- Customer Complaint Resolution
- Sales Strategies
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Head Cashier Supervisor
Mobil
06.2024 - Current
Chief of Marketing
Noborotno Trading Company
04.2017 - 05.2023
Partner/ Chief of Marketing
Turin International
04.2014 - 09.2018
Proprietor/ Chief of Marketing
Self Employed, HS Engineering and Rubber
02.2006 - 05.2023
Master of Arts - Political Science
Jagannath University College
Bachelor of Arts -
Jagannath University College
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