Hackney Martinez
Mcdonough,Georgia
Summary
Analytical and dependable professional with vast experience in the field. Strong background in troubleshooting, installation and maintenance of a variety of electrical components and equipment. Adept in electrical systems and components, including motors, relays, wiring diagrams and process control systems. Skilled in communicating effectively with customers and colleagues.
Overview
5
5
years of professional experience
Work History
Crew Member Team Leader
McDonald's Restaurant
06.2023 - Current
- Developed and implemented customer service standards to ensure a positive experience for all customers
- Enforced safety regulations to protect team members from injury or illness while on the job
- Built relationships with vendors for purchasing supplies at discounted prices
- Demonstrated strong leadership abilities by motivating team members to achieve goals
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Organized daily shift operations to ensure efficient workflow of tasks
- Identified opportunities for process improvements within operational systems.
Electrical Technician
United Education Institute
08.2022 - 10.2023
- Reviewed blueprints, schematics, and manuals to determine accurate installation procedures
- Performed routine maintenance and inspections on electrical systems, components, and equipment
- Installed and tested electrical systems, components, and equipment to ensure proper functioning
- Performed basic wiring tasks using hand tools and power tools
- Checked equipment for defects, loose connections or frayed wires
- Calibrated and tested electrical instruments to ensure accuracy
- Installed, operated and maintained electrical systems in compliance with safety standards and regulations
- Inspected and tested electrical systems and components to locate defects and malfunctions
- Pulled wiring, cables, and grounds through cable trays and conduits
- Replaced defective circuit breakers, fuses, switches, outlets, and other components
- Demonstrated expertise in reading blueprints, schematics, diagrams, technical drawings, specifications, and wiring diagrams
- Applied knowledge of electrical codes, regulations, and safety standards
- Conducted troubleshooting on systems to detect, locate, and fix malfunctions
- Repaired faulty wiring systems in both commercial and residential buildings.
Restaurant Busser
Olive Garden
07.2021 - 06.2022
- Removed plates and glasses from tables after meals
- Unloaded and stocked glassware, plates, and utensils
- Assisted in training new bussers on proper procedures for setting up tables
- Greeted customers upon arrival to ensure their satisfaction with seating arrangements
- Provided assistance to kitchen staff when needed during peak hours of operation
- Cleaned spills promptly to prevent slips and falls in the restaurant
- Organized storage closets for maximum efficiency and safety standards compliance
- Maintained cleanliness and sanitation standards in all areas of the restaurant
- Maintained a friendly, cheerful and courteous demeanor at all times
- Performed side work duties including sweeping floors, stocking glasses, refilling condiment containers
- Brought out complimentary food and drink items before meals.
Car Wash Employee
Car Washing
02.2021 - 05.2021
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
Associate
Michaels Arts And Crafts
10.2019 - 02.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Diploma in Electrical Technician -
United Education Institution
Morrow, GA09.2023
High School Diploma -
Union Grove High School
Mcdonough, GA01.2022
Skills
- Spanish Fluency
- Safety
- Heavy Lifting
- Installation and Repair
- Strong Mechanical Aptitude
- Manual Dexterity
- Safety Training
- Computer Literacy
- Controls Configuration
- Diagnosis and Troubleshooting
- Electrical Installations
- Electrical Testing Knowledge
References
References available upon request
Timeline
Crew Member Team Leader
McDonald's Restaurant
06.2023 - Current
Electrical Technician
United Education Institute
08.2022 - 10.2023
Restaurant Busser
Olive Garden
07.2021 - 06.2022
Car Wash Employee
Car Washing
02.2021 - 05.2021
Associate
Michaels Arts And Crafts
10.2019 - 02.2020
Diploma in Electrical Technician -
United Education Institution
High School Diploma -
Union Grove High School
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