Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hadassah Boodhoo

Abilene,TX

Summary

Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

Overview

4
4
years of professional experience

Work History

Hostess/To-Go Specialist/Server Trainer

Cheddar's Scratch Kitchen/
06.2023 - Current
  • Greeted over 100 guests in a warm and friendly manner.
  • Answered incoming calls and emails in a warm and professional manner.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
  • Follow up with guests to ensure their satisfaction and address any additional requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Educated customers on promotions to enhance sales.
  • Cultivated warm relationships with regular customers.
  • Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
  • Trained and mentored new trainees, resulting in increased efficiency of the team as a whole.
  • Conducted performance evaluations for hostess team members, offering constructive feedback for improvement where necessary.

Customer Service Specialist

Zoü Beauty
08.2020 - 08.2020
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
  • Listening attentively to the caller needs to ensure a positive customer experience.
  • Responded proactively and positively to rapid change.


Education

Associates - Applied Sciences

New York City College of Technology
Brooklyn, New York
01.2020

High School Dipolma -

Bronx Preparatory High School
06.2018

Skills

  • Microsoft
  • Adobe Acrobat
  • Verbal/Written Communication
  • Efficient and Detail-Oriented
  • Team Player/Adaptable
  • Hard-working
  • Cultural Awareness
  • Guest satisfaction

Timeline

Hostess/To-Go Specialist/Server Trainer

Cheddar's Scratch Kitchen/
06.2023 - Current

Customer Service Specialist

Zoü Beauty
08.2020 - 08.2020

High School Dipolma -

Bronx Preparatory High School

Associates - Applied Sciences

New York City College of Technology

Similar Profiles

CREATE PROFILE
Hadassah Boodhoo