Melanie A Puerto
Server
Laredo,TX
Summary
Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Cheddar's Scratch Kitchen
Laredo, United States
05.2021 - Current
- Cultivated warm relationships with regular guest.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - History Teacher Education
Texas A&M International University
Laredo, TX05.2024
Associate of Arts - History Teacher Education
Laredo Community College
Laredo, TX05.2022
Skills
- High-Volume and High-Stress Dining
- Menu Memorization and Presentation
- Warm and Friendly
- Cool Under Pressure
Accomplishments
Graduated Manga Cum Laude (GPA: 3.55)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cheddar's Scratch Kitchen
05.2021 - Current
Bachelor of Science - History Teacher Education
Texas A&M International University
Associate of Arts - History Teacher Education
Laredo Community College