Hadassah Jacobsen

Java Espress

04.2019 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Operated espresso machines, blenders, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served specific beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Handled cash and conducted bank deposits for the business.

Overview