Hadassah Jacobsen
Twin Falls,ID
Overview
6
6
years of professional experience
Work History
Barista/Assistant Manager
Java Espress
04.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines, blenders, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served specific beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Handled cash and conducted bank deposits for the business.
Education
High School Diploma -
Homeschool
Home Addresses2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Opening and closing duties
- Exceptional customer service
- Order taking
- Cash register operation
- Espresso machine operation
- POS systems
- Cleaning
Timeline
Barista/Assistant Manager
Java Espress
04.2019 - Current
High School Diploma -
Homeschool